At Hapio, we are committed to maintaining the highest standards in quality, security, and environmental responsibility. As part of this commitment, we are currently in the process of certifying ourselves under the following internationally recognized ISO standards:

ISO 9001: Quality management

The ISO 9001 certification focuses on implementing a robust quality management system (QMS). It ensures that our services consistently meet customer expectations through continuous process improvement, accountability, and customer satisfaction.

We follow ISO 9001 guidelines by:

• Documenting and refining our internal processes to reduce errors and inefficiencies.
• Fostering a culture of continuous improvement across all departments.
• Engaging with our customers and stakeholders to ensure their needs are at the core of everything we do.

ISO 14001: Environmental management

The ISO 14001 certification addresses environmental management by promoting responsible use of resources, reducing waste, and minimizing our environmental footprint.

We align with ISO 14001 by:

• Reducing energy consumption and optimizing resource usage across our operations.
• Implementing sustainable business practices, such as minimizing digital infrastructure waste.
• Regularly reviewing and updating our environmental policies to reflect the best practices in sustainability.

ISO 27001:2022: Information security management

The ISO 27001:2022 standard focuses on information security, ensuring that we protect our customers’ data with strict security protocols and risk management strategies. This is especially important given our role as a provider of digital solutions.

We adhere to ISO 27001:2022 by:

• Maintaining secure infrastructure with comprehensive access controls, encryption, and data protection measures.
• Conducting regular risk assessments to identify and mitigate potential security threats.
• Ensuring all employees are trained in best practices for information security.
• Undergoing regular audits and maintaining to verify compliance with the latest security standards.

Commitment to compliance and certification progress

We are already following the guidelines outlined in these ISO standards and are well on our way to full certification. Our goal is to achieve these certifications in a timely and structured manner, ensuring that every part of our organization meets the rigorous requirements they demand.

By working towards these certifications, Hapio demonstrates its dedication to:

• Delivering high-quality, reliable services to our customers.
• Protecting sensitive data and mitigating security risks.
• Reducing our environmental impact through sustainable practices.

What this means for our customers

Our journey to ISO certification reflects our commitment to operational excellence and responsibility. Customers can trust that Hapio adheres to world-class standards, offering secure, reliable, and sustainable services that evolve to meet their needs.

We will provide updates on our progress as we continue moving towards full certification. Thank you for supporting us on this path to continuous improvement!

Developing the Hapio Trust Center

While we work towards achieving our ISO 9001, 14001, and 27001 certifications, we are also in the process of building a Trust Center for Hapio. This Trust Center will serve as a central hub for all our security, compliance, and operational transparency information.

In today’s security-conscious world, trust is paramount. Our Trust Center will provide customers with the confidence that Hapio adheres to industry best practices for security, compliance, and transparency. By empowering customers with self-service access to important documentation, we streamline the due diligence process and build long-term trust.

For questions, please do not hesitate to contact us.