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Webhook event for booking reminders

10 July 2024 - New features

We are excited to announce a new feature in our system – a webhook event for booking reminders. This new event allows you to set up webhooks that will send a notification to you at a specific time before the start of a booking. With this new webhook event, you can ensure that both your customers and employees are always aware of upcoming bookings. By registering a webhook for this event, you can specify how long before the booking’s start the notification should be sent. This can range from a few minutes to several days before the booking begins. For example, you can set the notification to be sent two hours before or one day before the booking.

There are several potential use cases for this feature, including customer reminders. Automatic reminders can be sent to your customers to reduce the risk of missed bookings and enhance the customer experience. It can also be used as internal reminders. Employees responsible for managing bookings can receive reminders to prepare for upcoming tasks. Your employees will be better informed and can prepare more effectively, leading to more efficient workflows.

We believe this new feature will be a valuable tool to improve both customer experience and internal efficiency in your business.

For questions or support, please do not hesitate to contact us.

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Author

Jesper